On-the-job training such as apprenticeships are an essential vehicle to transporting thousands of young people to meaningful careers. The Government’s commitment to the future of apprenticeships, signalled in its FE white paper earlier this year, reflects the value that apprenticeships bring to the workforce when delivered effectively. 

The training industry has faced many challenges over the past 18 months and in an industry dependent on the successful outcome of its learners, never has the impact of learner happiness been more vital. 

Studies have shown that learners with a positive outlook retain more information.

Dr David Rock, co-founder of the Neuroleadership Institute explains that,

“people experiencing positive emotions perceive more options when trying to solve problems…and generally perform better overall.’ The emotional state of a learner therefore needs to be a key consideration for training providers. Lester Biddle, technology director, HIT training confirms this link: ‘Statistics have proved the more engaged the learner is the more enjoyment they get from the learning and the higher degree of a successful outcome at the end.’ 

The industry could be guilty in the past of being process driven, and linear in its approach to a set curriculum, but the best way to raise the standard of apprenticeship delivery is to put the learner first, and that doesn’t happen with a one-size-fits-all strategy.

Ian Bamford, COO at Paragon Skills, explains that it’s important to let the apprentice take the lead in their learning,

“Determining learner happiness not only relies on a clear framework for monitoring progression, but also the ability to enhance each individual’s strengths by taking a holistic approach to their learning.  By providing access to the latest digital learning, we are encouraging the apprentice to lead their own learning journey in a style that suits them. This gives them the autonomy to decide how they complete the curriculum with the reassuring support of their designated Personal Tutor. It’s an approach that’s high on engagement.  

"Our results are possibly a good indication that this approach works. Our latest inspection from Ofsted was good. We also have above average success rates across all sectors, which have increased year on year, for three successive years. We’ve also seen an impressive increase in our success rates since implementing this approach with numbers rising from 66.7% to 71.4% in a single year.” Ian Bamford, COO at Paragon Skills.   

Raising the levels of learner happiness and satisfaction in a tech-savvy generation depends on the following approaches: 

  • Today’s apprentices are true digital natives and expect to consume products and services at any time and in any place. A survey by statista shows that 94% of generation Z regularly use a smartphone to access the internet. Accessing content via a smartphone is second nature to them, therefore apprenticeship delivery needs to be mobile-first. 
  • Giving learners the digital tools and the autonomy to decide how they learn is an important aspect of engagement. Taking a singular approach to each learner nurtures their individual strengths and growth in their learning journey.  
  • Make learner happiness and engagement a key metric for apprenticeship delivery.  Build in interactive “personal development” activities to the online curriculum to track knowledge, skills and behaviour at regular intervals.  
  • Pause to listen. Track learner progress in real-time, rather than wait for course work to be handed in late and hold regular calls or zoom meets to show that you value the learner experience. Invite learners to share their voices and experiences.  

Kirsten Greenlees, Managing Partner at Decoded explains how learner happiness is measured at the digital learning provider,

“We take a data-driven approach, assessing hundreds of data points for every learner at different stages of the course. For example, after each workshop we see an average increase in the confidence of using a data analytics technique of 34%.  

"When monitoring feedback such as it’s, ‘the most exciting thing I’ve done this past year’, or ‘opening up new opportunities and broadening my horizons’... we’re confident our approach to learner happiness leads to success with each and every learner.” 

Brad Tombling, Customer Success Director at training management platform Bud Systems 

You may also be interested in these articles:

Sponsored Video

Register, Login or Login with your Social Media account:


Upcoming FE Events

Advertiser Skyscrapers

Newsroom Activity

FE News: The Future of Education News Channel had a status update on Twitter 2 days ago

The Environmental Impacts of Remote Work: Stats and Benefits: Working from home is a necessity rather than a luxury…
View Original Tweet

Latest Education News

Further Education News

The FE News Channel gives you the latest education news and updates on emerging education strategies and the #FutureofEducation and the #FutureofWork.

Providing trustworthy and positive Further Education news and views since 2003, we are a digital news channel with a mixture of written word articles, podcasts and videos. Our specialisation is providing you with a mixture of the latest education news, our stance is always positive, sector building and sharing different perspectives and views from thought leaders, to provide you with a think tank of new ideas and solutions to bring the education sector together and come up with new innovative solutions and ideas.

FE News publish exclusive peer to peer thought leadership articles from our feature writers, as well as user generated content across our network of over 3000 Newsrooms, offering multiple sources of the latest education news across the Education and Employability sectors.

FE News also broadcast live events, podcasts with leading experts and thought leaders, webinars, video interviews and Further Education news bulletins so you receive the latest developments in Skills News and across the Apprenticeship, Further Education and Employability sectors.

Every week FE News has over 200 articles and new pieces of content per week. We are a news channel providing the latest Further Education News, giving insight from multiple sources on the latest education policy developments, latest strategies, through to our thought leaders who provide blue sky thinking strategy, best practice and innovation to help look into the future developments for education and the future of work.

In Jan 2021, FE News had over 173,000 unique visitors according to Google Analytics and over 200 new pieces of news content every week, from thought leadership articles, to the latest education news via written word, podcasts, video to press releases from across the sector, putting us in the top 2,000 websites in the UK.

We thought it would be helpful to explain how we tier our latest education news content and how you can get involved and understand how you can read the latest daily Further Education news and how we structure our FE Week of content:

Main Features

Our main features are exclusive and are thought leadership articles and blue sky thinking with experts writing peer to peer news articles about the future of education and the future of work. The focus is solution led thought leadership, sharing best practice, innovation and emerging strategy. These are often articles about the future of education and the future of work, they often then create future education news articles. We limit our main features to a maximum of 20 per week, as they are often about new concepts and new thought processes. Our main features are also exclusive articles responding to the latest education news, maybe an insight from an expert into a policy announcement or response to an education think tank report or a white paper.

FE Voices

FE Voices was originally set up as a section on FE News to give a voice back to the sector. As we now have over 3,000 newsrooms and contributors, FE Voices are usually thought leadership articles, they don’t necessarily have to be exclusive, but usually are, they are slightly shorter than Main Features. FE Voices can include more mixed media with the Further Education News articles, such as embedded podcasts and videos. Our sector response articles asking for different comments and opinions to education policy announcements or responding to a report of white paper are usually held in the FE Voices section. If we have a live podcast in an evening or a radio show such as SkillsWorldLive radio show, the next morning we place the FE podcast recording in the FE Voices section.

Sector News

In sector news we have a blend of content from Press Releases, education resources, reports, education research, white papers from a range of contributors. We have a lot of positive education news articles from colleges, awarding organisations and Apprenticeship Training Providers, press releases from DfE to Think Tanks giving the overview of a report, through to helpful resources to help you with delivering education strategies to your learners and students.


We have a range of education podcasts on FE News, from hour long full production FE podcasts such as SkillsWorldLive in conjunction with the Federation of Awarding Bodies, to weekly podcasts from experts and thought leaders, providing advice and guidance to leaders. FE News also record podcasts at conferences and events, giving you one on one podcasts with education and skills experts on the latest strategies and developments.

We have over 150 education podcasts on FE News, ranging from EdTech podcasts with experts discussing Education 4.0 and how technology is complimenting and transforming education, to podcasts with experts discussing education research, the future of work, how to develop skills systems for jobs of the future to interviews with the Apprenticeship and Skills Minister.

We record our own exclusive FE News podcasts, work in conjunction with sector partners such as FAB to create weekly podcasts and daily education podcasts, through to working with sector leaders creating exclusive education news podcasts.

Education Video Interviews

FE News have over 700 FE Video interviews and have been recording education video interviews with experts for over 12 years. These are usually vox pop video interviews with experts across education and work, discussing blue sky thinking ideas and views about the future of education and work.


FE News has a free events calendar to check out the latest conferences, webinars and events to keep up to date with the latest education news and strategies.

FE Newsrooms

The FE Newsroom is home to your content if you are a FE News contributor. It also help the audience develop relationship with either you as an individual or your organisation as they can click through and ‘box set’ consume all of your previous thought leadership articles, latest education news press releases, videos and education podcasts.

Do you want to contribute, share your ideas or vision or share a press release?

If you want to write a thought leadership article, share your ideas and vision for the future of education or the future of work, write a press release sharing the latest education news or contribute to a podcast, first of all you need to set up a FE Newsroom login (which is free): once the team have approved your newsroom (all content, newsrooms are all approved by a member of the FE News team- no robots are used in this process!), you can then start adding content (again all articles, videos and podcasts are all approved by the FE News editorial team before they go live on FE News). As all newsrooms and content are approved by the FE News team, there will be a slight delay on the team being able to review and approve content.

 RSS IconRSS Feed Selection Page