The English don’t know how to complain and it’s bad for business. Americans are much better at it.
So I’m crossing the road in Brighton yesterday and there’s Frank on the other side.
If you really want to be understood, write so as to confuse. Sounds like nonsense, but believe me, there’s something in it.
Sometimes a single phrase is enough to tell you the quality of a college’s work is going to be very, very good. Examining the documentation provided to me on a recent visit I noticed repeated references to ‘learning, teaching and assessment’.
Am I alone? I confess any connection between Albert Einstein and the role of a CEO had totally escaped me. But then I heard the boss of a leading UK company say this in an interview on BBC News: