The Student Loans Company (SLC) has appointed Atos, a global leader in digital transformation, to support the delivery of improvements to SLC’s customer interface and the associated technology infrastructure. Atos will support the development of its Customer Enablement Services, with focus on application development. This is the first stage of a multi-part procurement process to engage strategic partners across SLC’s technology group.
Over the coming weeks, we will distribute in the region of £2 billion in maintenance loans to students across the UK, and over £5 billion in tuition fee payments to their universities and colleges. Payments will be made to over one million students and we want to reassure everyone who has received their student finance assessment that they will receive their funds at the start of term, and that their tuition fee loan payments will be made on their behalf to their university or college.
Improving Student Loans Company (@SLCComms) service for customers in repayment
Over the last 18 months, we have made significant improvements to the student loan repayment process. More frequent data sharing (MFDS), a joint programme of work with HMRC and our Government shareholders, has helped us to reduce the amount customers are over-repaying on their student loan and provides up-to-date balances for those who repay through PAYE.