Managing and mitigating conflicts of interest is a critical part of the design and delivery of End-point Assessment (EPA).

Apprenticeship Standards contain knowledge, skills (sometimes referred to as competencies), and behaviours (KSBs), all of which are assessed though a range of end-point assessment tools, as defined by the published assessment plan.

Having worked in end-point assessment since its inception back in 2014/15, I have seen my fair share of challenges, and worked through a fair number of solutions, alongside the amazing sense of pride as you see apprentices complete and achieve.

The continued growth in the volume and type of apprenticeship standards (almost 480 approved for delivery to date) brings with it the continued growth in demand for end-point assessment organisations (EpAOs).

Following the publication of my introductory article on end-point assessment external quality assurance, here is the next article in the series on external quality assurance (EQA).