The South Tyneside office of the Legal Aid Agency has enhanced its management team after taking advantage of free training, delivered as part of a wider commitment to invest in its staff.

The Legal Aid Agency is sponsored by the Ministry of Justice and has a regional office in Jarrow. The agency contracts with organisations across England and Wales to provide civil and criminal legal aid services. The South Tyneside office has seen more than 20 of its staff benefit from bespoke leadership and management courses. This has been delivered through regional skills and enterprise programme, Go>Grow.

The initiative has already brought noticeable benefits, including boosting staff confidence, enhancing the trainees time management skills and making them more efficient and cohesive as a team.

The Go>Grow initiative has the backing of the North East Local Enterprise Partnership and the North East of England Chamber of Commerce. It was launched in partnership with over 30 local training providers after Gateshead College, which heads-up the scheme, successfully secured £15m of funding from the European Social Fund (ESF).

Hartlepool-based Amacus, a subsidiary of Gateshead College and one of the scheme’s providers, is working with the Legal Aid Agency to deliver level 3 and level 5 training in leadership and management. This will give the trainees new skills to progress on to chartered management institute (CMI) accredited courses.

The level 3 course, which is being delivered to nine staff, is aimed at staff who are looking to progress into supervisor and managerial roles and covers a range of topics. This includes communication and motivation skills, designed to improve operational efficiency, as well as building leadership capabilities.

The level 5 programme is being delivered to 14 staff and is targeted at senior and departmental managers. It gives trainees the chance to conduct their own management project, as well as understanding stakeholder needs and learning key management techniques.

Chris Grainger, operations site lead at the Legal Aid Agency, said:

The Go>Grow programme is a fantastic initiative, which is offering businesses like ours the chance to take advantage of free training and invest in the ongoing development of our workforce. In the long-term, this will strengthen the skillset of our team and help us deliver the best possible service and advice to our clients.

“Amacus meets our specific development needs and the training has been very practical and interactive, so the trainees have been able to apply their learning to real scenarios.”


Sarah Ainslie, business development manager at Amacus, said:

“We are delighted to be working with the Legal Aid Agency. Through our training programmes, the organisation is helping to provide its employees with a pathway to enhanced career progression and personal development opportunities which will also see them gain valuable, industry recognised qualifications.”

Amacus has worked alongside the Legal Aid Agency to focus on the specific needs of the business, taking in to consideration the organisation’s values and culture, which supports continuous improvement and high performance.

Ivan Jepson, director of business development at Gateshead College, said:

“Through the Go>Grow programme, we’ve been able to support hundreds of local businesses. From helping them to facilitate growth plans, to helping them remain competitive and secure their future.

“Access to the funding has also allowed many North East businesses to invest in their workforces and support individuals. Without the free training, it wouldn’t have been possible and I’m really proud that we have helped make a difference to so many of the region’s businesses.”

Leave a comment:

Please leave a comment below:

Log in to your FE News account to continue the debate and help share best practice and innovation in the FE sector.

You may also be interested in these articles:

Register, Login or Login with your Social Media account:


Latest Education News

Further Education News

The FE News Channel gives you the latest education news and updates on emerging education strategies and the #FutureofEducation and the #FutureofWork.

Providing trustworthy and positive Further Education news and views since 2003, we are a digital news channel with a mixture of written word articles, podcasts and videos. Our specialisation is providing you with a mixture of the latest education news, our stance is always positive, sector building and sharing different perspectives and views from thought leaders, to provide you with a think tank of new ideas and solutions to bring the education sector together and come up with new innovative solutions and ideas.

FE News publish exclusive peer to peer thought leadership articles from our feature writers, as well as user generated content across our network of over 3000 Newsrooms, offering multiple sources of the latest education news across the Education and Employability sectors.

FE News also broadcast live events, podcasts with leading experts and thought leaders, webinars, video interviews and Further Education news bulletins so you receive the latest developments in Skills News and across the Apprenticeship, Further Education and Employability sectors.

Every week FE News has over 200 articles and new pieces of content per week. We are a news channel providing the latest Further Education News, giving insight from multiple sources on the latest education policy developments, latest strategies, through to our thought leaders who provide blue sky thinking strategy, best practice and innovation to help look into the future developments for education and the future of work.

In May 2020, FE News had over 120,000 unique visitors according to Google Analytics and over 200 new pieces of news content every week, from thought leadership articles, to the latest education news via written word, podcasts, video to press releases from across the sector.

We thought it would be helpful to explain how we tier our latest education news content and how you can get involved and understand how you can read the latest daily Further Education news and how we structure our FE Week of content:

Main Features

Our main features are exclusive and are thought leadership articles and blue sky thinking with experts writing peer to peer news articles about the future of education and the future of work. The focus is solution led thought leadership, sharing best practice, innovation and emerging strategy. These are often articles about the future of education and the future of work, they often then create future education news articles. We limit our main features to a maximum of 20 per week, as they are often about new concepts and new thought processes. Our main features are also exclusive articles responding to the latest education news, maybe an insight from an expert into a policy announcement or response to an education think tank report or a white paper.

FE Voices

FE Voices was originally set up as a section on FE News to give a voice back to the sector. As we now have over 3,000 newsrooms and contributors, FE Voices are usually thought leadership articles, they don’t necessarily have to be exclusive, but usually are, they are slightly shorter than Main Features. FE Voices can include more mixed media with the Further Education News articles, such as embedded podcasts and videos. Our sector response articles asking for different comments and opinions to education policy announcements or responding to a report of white paper are usually held in the FE Voices section. If we have a live podcast in an evening or a radio show such as SkillsWorldLive radio show, the next morning we place the FE podcast recording in the FE Voices section.

Sector News

In sector news we have a blend of content from Press Releases, education resources, reports, education research, white papers from a range of contributors. We have a lot of positive education news articles from colleges, awarding organisations and Apprenticeship Training Providers, press releases from DfE to Think Tanks giving the overview of a report, through to helpful resources to help you with delivering education strategies to your learners and students.


We have a range of education podcasts on FE News, from hour long full production FE podcasts such as SkillsWorldLive in conjunction with the Federation of Awarding Bodies, to weekly podcasts from experts and thought leaders, providing advice and guidance to leaders. FE News also record podcasts at conferences and events, giving you one on one podcasts with education and skills experts on the latest strategies and developments.

We have over 150 education podcasts on FE News, ranging from EdTech podcasts with experts discussing Education 4.0 and how technology is complimenting and transforming education, to podcasts with experts discussing education research, the future of work, how to develop skills systems for jobs of the future to interviews with the Apprenticeship and Skills Minister.

We record our own exclusive FE News podcasts, work in conjunction with sector partners such as FAB to create weekly podcasts and daily education podcasts, through to working with sector leaders creating exclusive education news podcasts.

Education Video Interviews

FE News have over 700 FE Video interviews and have been recording education video interviews with experts for over 12 years. These are usually vox pop video interviews with experts across education and work, discussing blue sky thinking ideas and views about the future of education and work.


FE News has a free events calendar to check out the latest conferences, webinars and events to keep up to date with the latest education news and strategies.

FE Newsrooms

The FE Newsroom is home to your content if you are a FE News contributor. It also help the audience develop relationship with either you as an individual or your organisation as they can click through and ‘box set’ consume all of your previous thought leadership articles, latest education news press releases, videos and education podcasts.

Do you want to contribute, share your ideas or vision or share a press release?

If you want to write a thought leadership article, share your ideas and vision for the future of education or the future of work, write a press release sharing the latest education news or contribute to a podcast, first of all you need to set up a FE Newsroom login (which is free): once the team have approved your newsroom (all content, newsrooms are all approved by a member of the FE News team- no robots are used in this process!), you can then start adding content (again all articles, videos and podcasts are all approved by the FE News editorial team before they go live on FE News). As all newsrooms and content are approved by the FE News team, there will be a slight delay on the team being able to review and approve content.

 RSS IconRSS Feed Selection Page