Health and Care Intelligence Specialist

KSBs

Knowledge

K1: The application of advanced level applied statistics, epidemiology and analysis. Back to Duty

K2: The statistical, epidemiological, social and scientific concepts underpinning the interpretation of health data to produce intelligence and the impact of these on both people and organisations. Back to Duty

K3: The strengths and weaknesses of statistical and epidemiological methods, analytical tools and approaches. Back to Duty

K4: The principles of developing data-driven models to understand activity, financial impact or outcomes. Back to Duty

K5: Economic forecasting, economic evaluation and scenario modelling of population health needs, resource and the rationale for longer-term investment in health and care delivery. Back to Duty

K6: A wide range of health and care data sources (e.g. demographic, health, social care, economic, finance, local and national NHS and other relevant data sources) and their relative strengths, weaknesses and uses. Back to Duty

K7: Clinical terminologies in common use across the health and care sector. Back to Duty

K8: Health and care data standards, the Data Dictionary, and data flows across the NHS and social care system; including the latest developments in these areas. Back to Duty

K9: The design principles, and technical aspects of, systems for the input, storage and dissemination of health and care statistical and epidemiological information. Back to Duty

K10: Health and care systems and processes, operational structures and patient pathways (e.g. hospital activity systems). Back to Duty

K11: The context of NHS, central and local government intelligence, including organisational structures and responsibilities, planning cycles, common policy issues, purpose of different types of quantitative assessments, audits and plans. Back to Duty

K12: The major factors influencing health needs and inequalities, including health behaviours and the wider determinants of health. Back to Duty

K13: The principles of using effective written and oral communications to influence others. Back to Duty

K14: The information needs of decision-makers (e.g. in the NHS, central and local government) and how they use information to support decision-making and how the publication of health information may impact the wider population. Back to Duty

K15: The key principles of partnership working, the basics of negotiation and different organisational cultures. Back to Duty

K16: Sources of evidence and examples of best practice and how to access them. Back to Duty

K17: Key techniques for assessing evidence and examples of best practice (e.g. critical appraisal, systematic reviews, meta-analysis and economic evaluation). Back to Duty

K18: The requirements for responsible, legal and ethical access and use of health and care data, including data protection considerations, protection of identifiable personal healthcare data, and understanding and consideration of the risks of statistical disclosure issues especially when presenting and publishing health information. Back to Duty

K19: The legal implications of sharing data and data linkage across organisations and the associated requirements, such as data sharing agreements and data mapping audits. Back to Duty

K20: The role of effective leadership in an organisation and how leadership differs from management. Back to Duty

K21: The role of the analytical function within an organisational structure and the strengths and weaknesses of different models for organising analytical teams. Back to Duty

K22: Organisational theory and behaviour and theories of organisational change. Back to Duty

K23: The processes by which resources are effectively managed, including how to analyse and interpret budget reports, how costs for services are calculated, and how to prepare simple financial statements. Back to Duty

K24: The principles of effective project management and commonly used project management approaches. Back to Duty

K25: How adults learn and how to design effective training in areas of healthcare analysis and intelligence. Back to Duty

K26: How to identify gaps in the knowledge and skills required to fulfil analytical and intelligence roles in the health and care system. Back to Duty

K27: Coaching and mentoring techniques to support the effective learning and development of others. Back to Duty

K28: The importance of continuing professional development and how to maintain specialist knowledge and practice in an ever transforming environment. Back to Duty

K29: The key issues to be considered when balancing patient’s rights versus the public interest, including the acceptability of access to NHS data by different public and private agencies, and how this is discussed in the public domain. Back to Duty

K30: Local child and adult protection procedures and who to contact for further advice. Back to Duty

Skills

S1: Collect data by utilising a variety of tools (e.g. databases, software systems, APIs, digital devices). Back to Duty

S2: Extract, import, clean, and manipulate a wide range of quantitative and qualitative data. Back to Duty

S3: Undertake advanced statistical and epidemiological analysis. Back to Duty

S4: Interpret and present advanced statistical and epidemiological analyses being mindful of the risks associated with presenting and publishing health information. Back to Duty

S5: Undertake linkage of health and care data accurately and in accordance with the relevant information governance requirements. Back to Duty

S6: Design and specify data flows, collection, storage and collation mechanisms for both qualitative and quantitative data. Back to Duty

S7: Develop data visualisations appropriate for a range of audiences and contexts using a variety of analytical tools including statistical programming software and industry standard packages (e.g. R, Tableau, PowerBI). Back to Duty

S8: Professionally interpret and present health and care intelligence analyses and recommendations in a well structured report. Back to Duty

S9: Formulate analysis questions and hypotheses which are answerable given the data available. Back to Duty

S10: Investigate patterns and variations in determinants, diseases, and other factors affecting health and care outcomes. Back to Duty

S11: Design and undertake surveys, audits or research (e.g. to investigate patterns of disease or support service development). Back to Duty

S12: Review, and critically appraise evidence and research including survey design and analysis. Summarise and disseminate relevant literature. Back to Duty

S13: Work with users of information to clarify their information needs, focusing on understanding the problem to solve or decision to inform, and tailor reports and presentations accordingly. Back to Duty

S14: Provide advice and guidance to internal and external stakeholders at all organisational levels, on data collection, analysis and interpretation. Back to Duty

S15: Develop and deliver management/Board level presentations which influence senior decision makers, both non-technical and technical. Back to Duty

S16: Communicate sensitively, accurately and appropriately to audiences from technical and non-technical backgrounds. Back to Duty

S17: Comply with, implement and advise on local and national data protection and confidentiality legislation, policies, procedures and any other relevant legal frameworks. Back to Duty

S18: Demonstrate effective leadership and change management skills to influence the use of analysis within an organisation, managing analytical teams and adhering to the principles of continuous improvement. Back to Duty

S19: Evaluate the significance of human factors in the effective development and implementation of organisational strategies for collection, analysis and use of data. Back to Duty

S20: Develop and communicate a vision of how data, intelligence and evidence can be used to influence and improve decision making in an organisation. Back to Duty

S21: Develop effective partnership working arrangements with a range of colleagues across departments and organisations, in particular the public sector and voluntary sectors and academia. Back to Duty

S22: Manage the resources of an analytical team, including staff and budget management. Back to Duty

S23: Support the professional development of others in the health and care system. Back to Duty

S24: Design and deliver effective training and evaluate its impact. Back to Duty

S25: Apply a range of coaching interventions and techniques relevant to the health and care system, selecting the most appropriate method to meet the needs of an individual or group. Back to Duty

S26: Determine when mentoring is appropriate for others in the health and care system and either act in a mentoring capacity or identify the appropriate individual(s) to act as mentors. Back to Duty

S27: Develop, maintain and enhance activity and financial and outcomes models, sense checking and refining the model based on various scenarios and advising on the best option for planning future activity and income or expenditure. Back to Duty

S28: Apply a range of project management techniques to lead and / or manage complex health and care intelligence projects. Back to Duty

S29: Protect and safeguard vulnerable people and promote the welfare of children, young people and vulnerable adults. Back to Duty

S30: Apply economic principles and tools to calculate value for money by determining costs, benefits and return on investment of interventions and services. Back to Duty

Behaviours

B1: Treat people with dignity, and respect diversity, beliefs and culture. Back to Duty

B2: Act with integrity with respect to ethical, legal and regulatory frameworks ensuring the protection of personal data, safety and security. Back to Duty

B3: Be customer focused both within own organisation and with external stakeholders. Back to Duty

B4: Be self-directed in learning and reflection to constantly improve and work towards evidence-based best practice. Back to Duty

B5: Be adaptable, reliable and consistent, demonstrating discretion, resilience, self-awareness and team working. Back to Duty

B6: Act as a role model to peers and demonstrate leadership. Back to Duty

B7: Constructively challenge inappropriate behaviour and use of information when necessary. Back to Duty