Education technician (he assistant technician and simulation-based technician)

KSBs

Knowledge

K1: Which materials, equipment / machinery / tools, are needed for teaching, learning or research activities. Back to Duty

K2: The relevant protocols and Standard Operating Procedures for teaching, learning or research activities, why they are using them and the context in which they are using them. This includes procedures for laying out materials for practical and/or research activities and protocols and standard operating procedures related to clearing up following practical and / or research activities. Back to Duty

K3: The relevant health and safety legislation, environmental regulations and practice, the context in which they are applied and how and when to escalate concerns. Back to Duty

K4: How their role fits into the organisation and the impact that it has. Back to Duty

K5: The different approaches and techniques required to demonstrate or facilitate for different audiences. Back to Duty

K6: How to troubleshoot situations, systems, equipment or apparatus and when and how to escalate issues related to situations or systems or equipment or apparatus. Back to Duty

K7: The principles of housekeeping and its purpose including the implications of non-compliance, the need to maintain accurate records and the appropriate channels available to address an issue. Back to Duty

K8: The purpose of the monitoring and maintenance schedule, how regulations, systems and procedures support the activity and the implications of non-compliance. Back to Duty

K9: Protocols and Standard Operating Procedures specifically in place for basic repairs to equipment, when to escalate repairs that are more complex and the appropriate place to escalate them to. This includes an understanding of why it is important to keep accurate records of equipment with their repair and service history and the correct channels to use when addressing issues identified through monitoring and maintenance. Back to Duty

K10: Local operational systems and the software that is required to support them including stock control management, budgeting and maintenance of records. Back to Duty

K11: The importance of the range of activities that support events and key activities related to internal or external events such as conferences, exhibitions, public engagements and open days. Back to Duty

K12: Communication techniques and approaches to interact with a range of key stakeholders in order to meet their requirements including the ways that current and emerging technologies can support communication. Back to Duty

K13: The principles of evaluation and the channels for continuous improvement. Back to Duty

K14: Data protection, confidentiality, informed consent and safeguarding. Back to Duty

K15: Research process, including ethical and governance processes, and the principles and governance of audit. Back to Duty

K16: Safe working practices such as manual handling, risk assessment and infection control audits. Back to Duty

K17: SBE only: Interpret learning outcomes for simulation-based education, including clinical skills courses such as Life Support and the role simulation and the environment plays in achieving these outcomes Back to Duty

K18: SBE only: The techniques, equipment and materials used and ensuring their safe use to create moulage/special effects make-up applications to manikins and actors working as simulated patients Back to Duty

K19: SBE only: Interpret learning outcomes and their relevance to programming and running of scenarios using various modes of simulation Back to Duty

K20: SBE only: Scenario programming and operation of relevant hardware and software for differing modes of simulation such as operation of human patient simulators, part task trainers etc. Back to Duty

K21: SBE only: The underpinning principles of the role of simulation, how to design clinical skills training programmes including programme aims, learning outcomes, teaching plans, and how learning outcomes link to assessment. Back to Duty

K22: HE only: The variety of equipment and resources used in their area of responsibility within the higher education sector and the different ways in which they support students and researchers Back to Duty

K23: HE only: The potential needs and requirements of different stakeholders within their area of responsibility of higher education such as student groups and researchers Back to Duty

K24: HE only: Techniques and sequences associated with experiments, research and other activities such as setting up, assembling and providing guidance on standard or bespoke equipment or resources for research or teaching. Back to Duty

K25: HE only: How representations of information are used for teaching and research in higher education. Back to Duty

K26: HE only: The process of collating appropriate information, such as experimental data or realistic visualisations, derived from academic led experimental work or creative process, and the principles behind how to manipulate them into appropriate formats (tables, figures, catalogues, indices, and portfolios) for publication. Back to Duty

Skills

S1: Identify, prepare and lay out/set up relevant required materials/ equipment /machinery /tools using relevant protocols/Standard Operating Procedures for the purposes of teaching, learning or research activities within their area of responsibility. Back to Duty

S2: Clearing up materials/ equipment /machinery /tools using relevant protocols and Standard Operating Procedures specific to clearing up. Back to Duty

S3: Work safely, complying with relevant Health and Safety and local regulations or policies and protocols, escalating issues where relevant. Back to Duty

S4: Demonstrate or facilitate and supervise the use of materials/ equipment /machinery /tools and equipment to meet the needs of the audience Back to Duty

S5: Respond to specific enquiries about appropriate protocols and Standard Operating Procedures, basic techniques and equipment and their safe use and being able to escalate to senior technical colleagues when further clarification is required Back to Duty

S6: Manufacture, construct or assemble both standard and bespoke components and demonstrate how these components integrate into larger teaching, learning and research systems and equipment. Back to Duty

S7: Use creative thinking and problem solving to build on existing or new ideas in the teaching, learning or research environment based on expertise and context. Back to Duty

S8: Monitor and deliver key activities such as reactive maintenance and where required repair of equipment, safety compliance, infection control during a practical class and completing accurate records in relation to the activity. Back to Duty

S9: Identifying the needs and then fulfil the needs of a person or group requiring information, documentation or resource – such as a student unsure of a piece of equipment during a laboratory, studio or workshop teaching session. Back to Duty

S10: Carry out basic repairs in line with specified protocols/Standard Operating Procedures and keep accurate records where appropriate. Refer more complex or critical repairs where appropriate. Back to Duty

S11: Planning, monitoring and maintaining appropriate stocks of materials and equipment including budgeting and costing as required. Back to Duty

S12: Prepare documentation and materials for all types of wider teaching or learning or research activities and events as required. Back to Duty

S13: Communicate with key stakeholders (such as students, academics, clinicians or research staff, the general public, businesses, professional services staff and technical colleagues) using a range of techniques such as email, visual posters, verbal instructions to support teaching, research, wider activities. Back to Duty

S14: Use and apply current and emerging technologies and techniques such as microscopy, 3D printing, robotics, use of lasers or light to create a range of images, automated screen printing, or virtual reality to support teaching, learning and research. Back to Duty

S15: Working at times under time pressure to raise and resolve areas of concern such as malfunctioning equipment, always working safely and to best practice. Back to Duty

S16: Being able to adapt to changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment. Back to Duty

S17: Organising own work and achieving required results within deadlines. Back to Duty

S18: Apply safe working practices such as manual handling, risk assessments and infection control audits. Back to Duty

S19: Facilitate, support and participate in internal or external events such as conferences, exhibitions, public engagements and open days. Back to Duty

S20: Evaluate the delivery of demonstrations or facilitation for relevant activities such as setting up bespoke equipment for a practical demonstration by getting feedback from students, colleagues and make changes to practise as identified and appropriate. Back to Duty

S21: Undertake data collection, data analysis, data presentation and date storage, in line with legislation, local policies and procedures, such as room usage, student footfall, inventories of equipment or experimental data. Back to Duty

S22: Use of IT technologies such as management information systems Back to Duty

S23: SBE only: Identify, prepare, and apply the relevant moulage/special effects make-up to achieve the required results Back to Duty

S24: SBE only: Demonstrates scenario coding (programming and running of scenarios using the appropriate hardware and software) Back to Duty

S25: HE only: Deliver end to end equipment and resource management processes in order to identify the resource needs for their area of responsibility for higher education teaching and research activities. Back to Duty

S26: HE only: Provide technical support for higher education activities such as experiments and demonstrations Back to Duty

S27: HE only: Attention to detail when collating or producing information for higher education activities such as teaching and research. Back to Duty

Behaviours

B1: Seeks out opportunities for Continuing Professional Development (CPD). Back to Duty

B2: Works collaboratively with others. Back to Duty

B3: Work safely at all times prioritising health and safety good practice. Back to Duty

B4: Accountability and ownership of their tasks and workload Back to Duty

B5: Be open to change, amend working practices in response to feedback or changes in process. Back to Duty