Discussion around how artificial intelligence is transforming the way we work dominated day one of UC EXPO, Europe’s largest unified communications and collaboration (UC&C) event.

Amy Chang, General Manager of Collaboration Technology at Cisco kicked off day one, of the two day event, showcasing how to leverage the power of AI to enable better communication and collaboration in the workplace.

Chang provided insight into cognitive collaboration – technology that weaves context and intelligence across applications, devices and workflows, connecting people with customers & colleagues, to deliver an unprecedented experience that transforms the way we work.

Gordon Sockett, Senior Content Manager at UC EXPO commented on day one;

“AI is no longer a concept of the future – it’s now transforming the way we work and is a key component of UC&C strategies. We’re lucky enough to welcome leaders in the industry, including Cisco and Microsoft to UC EXPO today, providing attendees with advice on how to accelerate collaboration through AI and machine learning.”

The theme of AI, collaboration and the future of the workplace continued throughout the day. With highlight sessions including Praful Shah of RingCentral who explored the new cultural reality of today’s workforce; and the next generation cloud solutions with integrated AI; “For modern enterprise communications, cloud isn’t a better way of doing it, it’s the only way to do it.”

Tomorrow (Thursday 16th May) at 9:30am. Lan Ye of Microsoft will start the day with her keynote speech, discussing the complexity of the modern workplace and the new challenges that this brings for workers globally.


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