A report about the findings of the 2018 Compensation Recovery Unit customer satisfaction survey.

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Compensation Recovery Unit customer satisfaction 2018

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The 2018 Compensation Recovery Unit customer satisfaction survey asked insurance companies and compensators, injured persons’ solicitors and National Health Service Trusts about their level of satisfaction with its service.

This report sets out the findings of the survey, identifying areas of strength as well as improvements that could be made.

Published 25 July 2019