HIT Training, the market leading apprenticeship provider for the UK’s hospitality sector, has announced the launch of a new Management Academy. 

The HIT Management Academy is for those undergoing supervisory (level 3) and management (level 4 and level 5) apprenticeships and has been especially designed for managers or those aspiring to become managers. The academy builds on their capabilities as leaders enhancing their knowledge, skills and behaviour.

Via an experiential learning programme, a range of chosen topics will be covered in the Academy, including legislation, managing teams, finance management, coaching and mentoring to problem solving and decision making.

Building on HIT’s proven expertise in hospitality management, the new Academy tailors learning programmes to specific business needs via bespoke workshops led by seasoned industry professionals. The workshops can be delivered face-to-face or online, via interactive webinars or masterclasses. 

Speaking about the launch, Hilary Mosedale, Head of Curriculum at HIT Training, said: “Our new Management Academy caters for all learning styles with a mixed learning package that offers new skills to supervisory and management apprentices alike. Many adults learn best when they are actively participating in what they are doing and the Management Academy’s face-to-face experiential workshops allow participants to try out what they have learnt, helping them to consolidate information.”

The HIT Management Academy programme comprises:

  • Interactive online workshops
  • Face-to-face workshops
  • Master classes with experienced industry professionals
  • Bite-size 90-minute webinars
  • MentorMe, the largest hospitality management mentor, which involves expert members from the IOH supporting leadership and management apprentices at Level 3

The Management Academy was launched at the HIT Academy Showcase lunch on the 28th November 2019 at the stunning Glasshouse on the Lock overlooking London’s Regent Canal. The event included a five-course tasting menu, prepared and served by culinary and front of house apprentices and guided by HIT academy lead trainers.

Speaking at the launch, Jill Whittaker, Managing Director at HIT Training, said: “We recognise the importance of supporting and upskilling at management level to build communication within teams, nurture relationships and enhance effective problem solving. These are just a few of the skills that are taught as part of the Academy that we are confident will prove invaluable to hospitality businesses.

“Our professional workshops will allow employers to develop their teams’ skills in a fast-moving and highly competitive industry. We also know that by developing coaching skills, we are improving the way managers work with their teams, encouraging loyalty and further development within businesses. This produces an engaged and motivated workforce and brings vital commercial benefits in terms of staff retention and productivity. By producing bespoke courses, HIT is enabling hospitality businesses to boost their ROI and add real commercial value to training.”


The Management Academy is the newest offering from HIT Training and the latest in its training suite for the hospitality industry that includes the Hospitality Academy and the Chef Academy.

The Chef Academy has supported over 3,000 Professional Chef apprentices since its inception three years ago and now includes several exciting new innovations. The new Chef De Partie workshops focus on key leadership and management skills, alongside technical and complex preparation techniques in a range of subject areas including fish, butchery, bakery and patisserie workshops. The Production Chef Academy is also a new edition and focuses around a brand standard workshop, which looks at the power of a brand and the importance of adhering to it in terms of the ingredients, presentation and flavour of food and drink prepared. It will also offer specialist routes, for instance the fish friers workshop, with more exciting innovations around pizza and vegan in the pipeline.

The Hospitality Academy promises new opportunities for honing customer service skills. Apprentices learn from industry experts with workshops held at breweries, vineyards, distilleries and roasteries. Learners can deepen understanding in key areas such as service style, food and drink pairing, the art of mixology and presentation skills.


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