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Enhancing Quality: IQAs & Practitioners Programme

January 24 @ 2:00 pm February 7 @ 3:30 pm

Ready to take your apprenticeship quality to the next level?

This programme will help you to develop your knowledge of internal quality assurance practices in an education setting.

You will attend with other quality assurance professional to share ideas, challenges and practical solutions.

Part 1: Quality assurance & the role of the IQA

Important:1st session repeats the IQA event in July 2023. Anyone who attended that can access and pay for parts 2 and 3 only.

Do you manage or conduct the internal quality assurance (IQA) of your apprenticeship provision? If so, it’s vitally important to be focusing on the right things. So, for example: Are your IQA activities solely focused on awarding body requirements? Are you able to monitor the apprentice’s learning and progress effectively (particularly where there are no qualifications)? Is your role helping your teachers and trainers to prepare apprentices adequately for the gateway and end-point assessment?

You’ll leave this webinar with an understanding of:

  • Supporting your team or colleagues to undertake impactful observations of activity.
  • Designing and implementing effective deep dive enquiries.
  • Reporting the outcomes of QA activity to drive action.

Part 2: Undertaking effective observations of practice. Building your skills based on research

When used well, observations of practice can be a powerful tool to improve quality. Observations used badly do not improve practice and can be perceived as a threat.
So how can you ensure that your observations of practice enhance CPD for your colleagues and benefit your apprentices? In this in-depth session we will take a research-based approach to effective observations of practice.

You’ll leave this webinar with an understanding of:

  • The importance and purpose of effective observations
  • Developing knowledge of observation techniques and methodologies
  • Setting objectives and criteria
  • The importance of active listening and keen observation
  • Ethical considerations
  • Effective feedback, recording and action planning.

Part 3: Participating in deep dive activities including how to undertake a joint scrutiny of assessed work and progress reviews

A deep dive review or enquiry is standard practice within the quality assurance toolbox. It even has its own dictionary definition ‘to conduct a thorough investigation and analysis of something”.
Conducting a deep dive is a technique that we can use to fully understand a situation, generate ideas, and solve problems. They are also a great way engage colleagues in quality assurance and improvement.

You’ll leave this webinar with an understanding of:

  • The importance and purpose of effective deep dive activity
  • The principles and methodologies of joint scrutiny
  • Effective review of assessed work and progress reviews
  • Practicalities of running a joint scrutiny session
  • Applying evidence-based decision making and making recommendations for improvement
  • The importance of feedback, action planning and practitioner buy-in
  • The impact of the deep dive process on accountability and improvement.

The webinar will be facilitated by Carole Loader, director at quality-assurance specialists Mesma and senior Associate with SDN.

SDN and Mesma are leading experts in apprenticeships. The SDN team have supported over 5,000 apprenticeship staff, from 1,000 organisations, to improve their provision. We’ve also worked closely with over 80 of the trailblazer employer groups, giving us a unique insight into what is required.

Mesma are quality assurance experts and provide online software, tools and in-depth support for providers across the country.

This webinar is designed for those responsible for the internal quality assurance of their apprenticeship provision (or similar roles).

“The webinar was excellent as usual – Lou is very knowledgeable and engages the audience really well … always insightful and helpful especially as I am very much managing this ‘on my own’!”

“Very insightful that left me with actionable steps to take afterwards.”

“Excellent session – shared really useful information and guidance could have watched all day”

 – Quality/SAR event attendees

“Really insightful with good links to QIP & ESFA which I found especially helpful”

 – Lisa Gooding, Parenta

“Thank you… you are making such a difference to the sector!”

 – Barbara Van der Eecken, Bvde Quality Solutions Ltd


January 24 @ 2:00 pm
February 7 @ 3:30 pm
Event Category:


Strategic Development Network (SDN)
01622 962 411
View Organiser Website