From education to employment

Digital accessibility specialist



K1: The characteristics and categories of disabilities (including temporary, situational and permanent disabilities) and how these affect individuals. Back to Duty

K2: Commonly used accessibility guidelines (for example the Web Content Accessibility Guidelines, EN301549 and Section508), methods to implement and achieve conformance and how these assist users with disabilities. Back to Duty

K3: How accessibility is managed and integrated within an enterprise environment including policies, and reasonable adjustments. Back to Duty

K4: How to utilise productivity suites ensuring output is accessible and advising on the implementation of accessibility features and content. Back to Duty

K5: The implications and effect on users with disabilities, and UK businesses of international disability legislation (including Equality Act 2010, Public Sector Bodies (Websites and Mobile Applications) No. 2 Accessibility Regulations 2018 and Accessible Canada Act C81 2018). Back to Duty

K6: How to present using relevant technologies and aids in a manner that communicates the information (including a business case) to the chosen target audience, and understand the key facts and figures relating to accessibility. Back to Duty

K7: The process to set-up, moderate and conduct activities relating to hosting workshopsincluding moderation usability testing, user research testing and end-user testing. Back to Duty

K8: The basics of Hyper Text Mark-up Language, Cascading Style Sheets, JavaScript and Accessibility Rich Internet Applications, and how these should be used to enhance the accessibility of services (for example alt text, dynamic content, colour contrast). Back to Duty

K9: How mobile applications are developed using appropriate development applications and the basics of the languages used. Back to Duty

K10: The fundamentals of the Web Content Accessibility Guidelines (WCAG), including the purpose, application and utilisation of WCAG in a variety of situations (for example web, mobile, desktop applications). Back to Duty

K11: The basic principles of project management (including project life cycle methodologies), and how accessibility considerations are integrated. Back to Duty

K12: The accessibility considerations when designing and developing an application’s user experience using related standards and guidelines including ISO9241 Ergonomics of human-system interaction, The Principles of Universal Design by the Centre for Universal Design and the Web Content Accessibility Guidelines to create an inclusive design. Back to Duty

K13: How to use assistive technologies (both digital and physical), their use-cases and functionality, degrees of complexity (hi-tech, low-tech and no-tech). Back to Duty

K14: How assistive technologies interact with other digital technologies. Back to Duty

K15: The principles and application of testing methodologies to accessibility criteria and assistive technologies, and the impact of accessibility findings (including test documentation). Back to Duty

K16: How to construct a business report (for example document layout and contents). Back to Duty

K17: The purpose and importance of reasonable adjustments, and how these are managed. Back to Duty

K18: Best practices regarding digital security including General Data Protection Regulations 2018, how these are applied to an organisation and the factors which can result in these being effective and how these can be mitigated. Back to Duty

K19: The security considerations relating to the installation and utilisation of assistive technologies, how these tools may be misidentified by common security practices and the methods to mitigate such security constraints. Back to Duty

K20: How to communicate through different mediums, including tailoring communications to different user groups. Back to Duty

K21: How to use incident management tools, triage incidents and appropriately communicate with assistive technology users. Back to Duty

K22: How to audit digital applications (including web and mobile applications) against digital assistive technologies including screen readers, screen magnifiers, speech to text and literacy aids. Back to Duty

K23: The preparation and processes required to conduct training with a variety of user groups for example project managers, web designers, developers, end users and line management. Back to Duty

K24: How accessibility fits into the wider digital landscape, including current/future applicable regulatory requirements, and case law in the area of discriminating against employees with a disability. Back to Duty

K25: How to use data ethically and the implications for wider society, with respect to the use of data, automation and artificial intelligence. Back to Duty


S1: Present information, (for example business cases, testing findings, general information etc.) to a variety of audiences to ensure understanding. Back to Duty

S2: Use hardware and software based assistive technologies for a variety of applications (for example testing, training etc.) Back to Duty

S3: Use Interpersonal skills to develop and maintain effective and credible professional relationships both within and outside the team. Back to Duty

S4: Conduct testing against a variety of platforms using appropriate standards and/or guidelines and assistive technologies. Back to Duty

S5: Conduct workshops, surveys or focus groups, including the set-up, running and conclusion activities. Back to Duty

S6: Both written and verbal communication skills when working as a team or individually. Back to Duty

S7: Solve problems using a logical and analytical approach. Back to Duty

S8: Identify appropriate assistive technologies and adaptive strategies for an individual’s disability. Back to Duty

S9: Practice disability etiquette, when communicating with individuals with disabilities. Back to Duty

S10: Apply accessibility standards and regulations to practice. Back to Duty

S11: Uses productivities suites and implementing accessibility best practices (for example reading level, colour contrast etc.) into produced documentation. Back to Duty

S12: Create business reports, business cases and documentation appropriate for the target audience (for example developers, management etc.) Back to Duty

S13: Identifies and rectify issues being experienced using appropriate troubleshooting methods relating to a user’s assistive technology. Back to Duty

S14: Apply security best practices. Back to Duty

S15: Apply accessibility guidelines (for example WCAG, ISO9241 Ergonomics of human-system interaction) when designing and developing solutions on a variety of platforms (for example web, mobile etc.) Back to Duty

S16: Collate and research information, or statistics (for example disability statistics, appropriate assistive technology for specific disabilities and correct terminology) required to present, in a manner which is appropriate to the target audience of any training (for example project managers, web designers, developers, end users and line management). Back to Duty

S17: Keep up-to-date with developments in technologies, trends and innovation using a range of sources. Back to Duty

S18: Lead a group of individuals using basic leadership skills as to achieve a common goal. Back to Duty


B1: Motivated, empathetic and driven in the field of accessibility and the wider digital sphere. Back to Duty

B2: Proactively Inclusive. Back to Duty

B3: Manages time effectively and adheres to timescales when producing work product. Back to Duty

B4: Inquisitive, innovative and forward-thinking regarding digital technologies which could have beneficial implications for disabled individuals. Back to Duty

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