An international courier company was awarded with one of the “highest accolades” at the National Training Awards held last week in Nottingham.
Rewarded for their Effective Manager training programme, DHL Exel Supply Chain was among three others presented with a National Training Award by GMTV presenter and former British tennis number one, Andrew Castle, during last week’s ceremony at Nottingham’s East Midlands Centre.
Guy Elliot, CEO, Consumer and Food Retail UK of DHL Exel Supply Chain, said: “This is a tremendous achievement and we”re delighted that our success has been recognised nationally”.
The prestigious National Training Awards – supported by the Department for Education and Skills (DfES) and managed by Skills UK – are the UK’s number one accolade for businesses, organisations and individuals who have achieved lasting excellence and success through training and learning.
DHL teamed up with Ashorne Hill Management College, the Residential Training Provider and Conference Centre, to produce the Effective Manager programme, designed to meet the company’s need for service consistency. It aimed at developing good leadership and management skills through specific modules: leadership styles; simple psychology; self-organisation, and improved decision taking, planning and communication skills.
Mr Elliot continued: “Our investment in training has reaped real and tangible benefits and cost savings across the business. We”ve seen improved staff retention, increased efficiency and productivity, a significant fall in absenteeism and a dramatic improvement in management skills development”.
“Our consistency in approach achieved through the programme ultimately has a positive impact for our customers too, so everyone’s a winner”.
DHL has now trained 1,700 employees across the business from line manager to Board level and the programme counts towards the Diploma in Management qualification.
UK Skills Chief Executive, Jacqui Henderson, said: “The UK needs people who are committed to training as much now as it did when the National Training Awards began twenty years ago. Training methods may have changed in that time but the need for training has not”.
“It’s tempting for businesses to cut training budgets when times are hard but training is one tool that can bring tangible benefits. Many finalists have seen business productivity boosted, market share increased and staff turnover reduced. Others have discovered that training increases personal satisfaction and commitment”, she added.
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