Jobforce Wales

@JobforceWales (GVCE Ltd) is a private training provider sector organisation Set up in 1985 to support individuals and businesses in Carmarthenshire.  In 2011, the company became a subsidiary of NPTC Group of Colleges (@NPTCGroup).

It is a partner within the Skills Academy Wales consortia (there are a total of eight partners).  The consortia operate a single contract from Welsh Government to deliver Work-Based Learning programmes across a range of sectors, throughout South, Mid and North Wales.

For National Apprenticeship Week we are showcasing the stories of some of our successful apprentices.

Ruby Williams –  Level 3 Child Care and Learning Development (CCLD)

Ruby Williams has just completed her Level 3 CCLD (Child Care and Learning Development) with Jobforce Wales and was employed as a Childcare Assistant at Forge Fach Day Nursery in Swansea.

Ruby left school at 16 as she found that she did not work well in a school environment. However, after finding a job in the childcare sector, she was able to enrol on the Childcare Apprenticeship and study whilst in work. She produced assignments based on her Childcare Assistant role and she was also assessed on the practical elements and competency within her work role.

Having left school without her Maths qualification, she was also able to gain her Level 2 Application of Number Certificate (Equivalent to a C in Maths) whilst on the Apprenticeship. Revision material and sample papers were provided for her to revise, with support from her assessor, and having this qualification has opened up more opportunities for her.

Ruby was able to successfully complete the Level 3 framework even through the Coronavirus lockdown, as the final observations were captured through the Nursery Manager, providing Witness Testimonies of the excellent work Ruby had been doing at the nursery, as well as documenting the specific duties required to show competence. Ruby and her assessor also held regular discussions and reviews remotely, where SMART targets would be set and written work or products were scanned and emailed. Ruby was always aware that her assessor could be contacted via email, text or phone if she had any problems or questions about the course and the targets set.

Ruby is now using these qualifications to progress in her education and was accepted onto the Access to Healthcare course, which she has now started, with the aim of attending university and pursuing a career in nursing. She has interviews lined up over the next couple of weeks to be accepted on the BSC in Adult Nursing.

Ruby is an excellent example of how there are different options for gaining qualifications.  The traditional route does not suit everyone and Ruby has shown that learning through a more practical route, in a role that she enjoyed, encouraged her to learn and see her full potential. She has learnt the skills to manage her time, to produce well-written assignments, the ability to research and put into practice what she has learnt in real-life situations, as well as gaining valuable work experience. This way of learning has also built Ruby’s confidence and belief in her ability. These are skills that she will now use to gain her degree and progress her career further.

Ruby explained the impact the apprenticeship had had on her life:

“I left school halfway through year 11 and didn’t have many GCSEs needed to follow a normal path of college and then university. I started researching ways in which to further my education without first going to college. I entered into an Apprenticeship for NVQ Level 3 in Childcare and I chose this to gain more experience and achieve a qualification in something I was interested in.

The experience and qualification I had gained from doing the Apprenticeship has now allowed me to go on further to study at college, to do an Access to Healthcare course whilst also undergoing interviews for universities to study Adult Nursing.

The opportunity to learn and work simultaneously was daunting at first, but the support and help from Jobforce Wales and my assessor soon put me at ease. Doing an Apprenticeship helps give you hands-on work experience, a chance to gain a qualification and get paid for doing it! Whilst also doing my Apprenticeship, I gained a qualification in Numeracy that helped me get accepted into college to study further. Not only did I get support from my main qualification but I also got support in furthering my learning in other areas such as my numeracy skills. ‘’

Anne Marie Lewis & Owen Johns – Level 3 Diploma in Hospitality Supervision & Leadership

Marie and Owen are currently Higher Apprenticeship learners with Jobforce Wales, both employed at St. Michael’s School in Llanelli.  Marie is employed as Catering Manager and Owen is Assistant Catering Manager/Chef.

Owen and Marie started with JFW by undertaking the Level 2 Hospitality Framework in Food Production & Cooking, which they completed, and then progressed on to the Level 3 Diploma in Hospitality Supervision and Leadership Framework.

Both Marie and Owen were due to complete their Level 3 qualifications in May 2020 and had been on target to achieve by early April 2020.  Unfortunately, the Coronavirus national lockdown was announced in March and they were both furloughed from April.

However, despite the lockdown, furlough, having to carry out homeschooling with their children and Owen’s wife having a baby, they both wanted to complete their Level 3 qualifications. They were set SMART targets and given regular guidance from their assessor via Zoom, emails and phone calls, to support them to achieve. They completed witness testimonies to finalise units within their NVQ and, in between the lockdown restrictions, attended our JFW Centre to complete controlled assessments and testing. They both successfully achieved their NVQ Level 3 qualifications.

Marie also needed to achieve the ESW Communication Level 2 to achieve her framework and she completed practice papers with the support of her assessor in readiness to sit the test.  Marie completed and passed the Communication Level 2 test.

Both are excellent learners and have set a good example to the rest of the catering team at St. Michael’s School.  They have both supported the junior members of the team to achieve their Hospitality & Catering Level 2 qualifications. Two more of the catering team have also signed up during the lockdown to start their qualifications, as a result of seeing how qualifications can be attained even during these challenging times, with the support of their assessor.

Nirmala Pulendrathasan – Level 2 Food Production and Cooking

Nirmala has recently achieved her Level 2 Hospitality and Catering framework with Jobforce Wales. As part of this framework, she has also achieved Level 1 in Application of Number and Communication.

Nirmala has been employed as a Catering Assistant at the Glangarnant Care Home in Ammanford for approximately three years.  She is a key worker, assisting in the preparation and cooking of the fresh meals, serving them to the care home residents.

When Nirmala first came to Jobforce Wales, she informed us that English was her second language and that she was an ESOL learner, attending weekly English classes at the Ammanford Learning Centre, in order to improve her spoken and written English.

Nirmala started by completing the ESOL WEST Assessment and her assessor showed her how to use the English resources by logging in to WEST at home, which she did after work or on her days off, to help her with the qualification. Nirmala made good use of these online resources and, as she was also homeschooling her son, she even shared them with family members to help improve their English skills and learn together. Nirmala did not have any previous qualifications but was keen to learn and improve.

The units for her qualification were tailored to her job role and, with regular planned monthly meetings, Nirmala progressed well with her written work and observations were regularly completed when she was carrying out her daily work.

To achieve the Application of Number and Communication at Level 1, Nirmala was given a range of practice papers and continued to use the WEST resources. As Nirmala is an ESOL learner, extra time was given for her to complete the Level 1 Communication and she chose to do the paper-based test instead of online.  With Nirmala’s commitment and hard work, it was pleasing to inform her she had passed. Nirmala stated that she was ”extremely happy”.

Even during the Covid-19 restrictions when her assessor couldn’t visit the care home, she was able to keep in touch with her via email, so that Nirmala could send her work through for feedback and support, and she continued to progress with her qualification, completing the whole framework.

You may also be interested in these articles:

Sponsored Video

Register, Login or Login with your Social Media account:


Upcoming FE Events

Advertiser Skyscrapers

Newsroom Activity

Latest Education News

Further Education News

The FE News Channel gives you the latest education news and updates on emerging education strategies and the #FutureofEducation and the #FutureofWork.

Providing trustworthy and positive Further Education news and views since 2003, we are a digital news channel with a mixture of written word articles, podcasts and videos. Our specialisation is providing you with a mixture of the latest education news, our stance is always positive, sector building and sharing different perspectives and views from thought leaders, to provide you with a think tank of new ideas and solutions to bring the education sector together and come up with new innovative solutions and ideas.

FE News publish exclusive peer to peer thought leadership articles from our feature writers, as well as user generated content across our network of over 3000 Newsrooms, offering multiple sources of the latest education news across the Education and Employability sectors.

FE News also broadcast live events, podcasts with leading experts and thought leaders, webinars, video interviews and Further Education news bulletins so you receive the latest developments in Skills News and across the Apprenticeship, Further Education and Employability sectors.

Every week FE News has over 200 articles and new pieces of content per week. We are a news channel providing the latest Further Education News, giving insight from multiple sources on the latest education policy developments, latest strategies, through to our thought leaders who provide blue sky thinking strategy, best practice and innovation to help look into the future developments for education and the future of work.

In May 2020, FE News had over 120,000 unique visitors according to Google Analytics and over 200 new pieces of news content every week, from thought leadership articles, to the latest education news via written word, podcasts, video to press releases from across the sector.

We thought it would be helpful to explain how we tier our latest education news content and how you can get involved and understand how you can read the latest daily Further Education news and how we structure our FE Week of content:

Main Features

Our main features are exclusive and are thought leadership articles and blue sky thinking with experts writing peer to peer news articles about the future of education and the future of work. The focus is solution led thought leadership, sharing best practice, innovation and emerging strategy. These are often articles about the future of education and the future of work, they often then create future education news articles. We limit our main features to a maximum of 20 per week, as they are often about new concepts and new thought processes. Our main features are also exclusive articles responding to the latest education news, maybe an insight from an expert into a policy announcement or response to an education think tank report or a white paper.

FE Voices

FE Voices was originally set up as a section on FE News to give a voice back to the sector. As we now have over 3,000 newsrooms and contributors, FE Voices are usually thought leadership articles, they don’t necessarily have to be exclusive, but usually are, they are slightly shorter than Main Features. FE Voices can include more mixed media with the Further Education News articles, such as embedded podcasts and videos. Our sector response articles asking for different comments and opinions to education policy announcements or responding to a report of white paper are usually held in the FE Voices section. If we have a live podcast in an evening or a radio show such as SkillsWorldLive radio show, the next morning we place the FE podcast recording in the FE Voices section.

Sector News

In sector news we have a blend of content from Press Releases, education resources, reports, education research, white papers from a range of contributors. We have a lot of positive education news articles from colleges, awarding organisations and Apprenticeship Training Providers, press releases from DfE to Think Tanks giving the overview of a report, through to helpful resources to help you with delivering education strategies to your learners and students.


We have a range of education podcasts on FE News, from hour long full production FE podcasts such as SkillsWorldLive in conjunction with the Federation of Awarding Bodies, to weekly podcasts from experts and thought leaders, providing advice and guidance to leaders. FE News also record podcasts at conferences and events, giving you one on one podcasts with education and skills experts on the latest strategies and developments.

We have over 150 education podcasts on FE News, ranging from EdTech podcasts with experts discussing Education 4.0 and how technology is complimenting and transforming education, to podcasts with experts discussing education research, the future of work, how to develop skills systems for jobs of the future to interviews with the Apprenticeship and Skills Minister.

We record our own exclusive FE News podcasts, work in conjunction with sector partners such as FAB to create weekly podcasts and daily education podcasts, through to working with sector leaders creating exclusive education news podcasts.

Education Video Interviews

FE News have over 700 FE Video interviews and have been recording education video interviews with experts for over 12 years. These are usually vox pop video interviews with experts across education and work, discussing blue sky thinking ideas and views about the future of education and work.


FE News has a free events calendar to check out the latest conferences, webinars and events to keep up to date with the latest education news and strategies.

FE Newsrooms

The FE Newsroom is home to your content if you are a FE News contributor. It also help the audience develop relationship with either you as an individual or your organisation as they can click through and ‘box set’ consume all of your previous thought leadership articles, latest education news press releases, videos and education podcasts.

Do you want to contribute, share your ideas or vision or share a press release?

If you want to write a thought leadership article, share your ideas and vision for the future of education or the future of work, write a press release sharing the latest education news or contribute to a podcast, first of all you need to set up a FE Newsroom login (which is free): once the team have approved your newsroom (all content, newsrooms are all approved by a member of the FE News team- no robots are used in this process!), you can then start adding content (again all articles, videos and podcasts are all approved by the FE News editorial team before they go live on FE News). As all newsrooms and content are approved by the FE News team, there will be a slight delay on the team being able to review and approve content.

 RSS IconRSS Feed Selection Page