From education to employment

Keeping your student finance account up to date after your course

Once you’ve finished or left your course, you should use your online repayment account to manage your student loan. It has different features to the one you used while you were applying for and attending your course.

You can use your online repayment account to:

check your balance
update your contact details
view your repayments

A separate online service allows you to update your employment details and tell us if you’re going to be leaving the UK for more than 3 months.

This guide will provide information on how and when to use your online repayment account once you’ve finished or left your course.

If you’ll be finishing or leaving your course in the next 12 months

What you need to do now

You need to keep your contact details up to date in your student finance account, this means we’ll have your correct details when you’re due to start repaying.

To familiarise yourself with the repayment process, you should follow our SLC repayment channels on social media:

Facebook
Twitter

What to expect when you finish or leave your course

You’ll be eligible to make repayments to your student loan balance from the April after you finish or leave your course. But you won’t make any repayments until you’re earning over the repayment threshold.

Find out more about the repayment process at www.gov.uk/repaying-your-student-loan.

If you’ve finished or left your course in the last 6 months

You’ll have access to your online repayment account. You should sign in to make sure your contact details are up to date. If the email address on your account is a university or college one, such as [email protected], you should change it to a personal one that you use regularly instead.

You’ll be eligible to make repayments to your student loan balance from the April after you finish or leave your course. But you won’t make any repayments until you’re earning over the repayment threshold.

Find out more about the repayment process at www.gov.uk/repaying-your-student-loan.

If you’re going abroad or if we ask you to update your employment details

You should visit www.gov.uk/repaying-your-student-loan/update-your-employment-details to provide us with your correct information if you:

have received an email from us asking you to update your employment details
are leaving the UK for more than 3 months

It’s important that we have up to date information for you so that:

your expected repayment amounts are not higher than they should be
you’re not being charged the higher, non-compliant interest rate
we’re able to contact you with any important updates about your account

If you need help to carry out any of these actions you can contact us. Our staff will be available to support you.

For regular repayment updates, you should follow our SLC repayment channels on social media:

Facebook
Twitter

If you finished or left your course over 12 months ago

You’ll have access to your online repayment account. It’s important you keep your contact details up to date. You can sign in to check your balance, make extra repayments and update your contact details.

If the email address on your account is wrong you should update it to one that you use regularly instead.

You may have already started making repayments if you’re earning over the repayment threshold, you can sign in to your account to view your annual statement which shows the total repayments made.

If you’re going abroad or if we ask you to update your employment details

You should visit www.gov.uk/repaying-your-student-loan/update-your-employment-details to provide us with your correct information if you:

have received an email from us asking you to update your employment details
are leaving the UK for more than 3 months

It’s important that we have up to date information for you so that:

your expected repayment amounts are not higher than they should be
you’re not being charged the higher, non-compliant interest rate
we’re able to contact you with any important updates about your account

If you need help to carry out any of these actions you can contact us. Our staff will be available to support you.

For regular repayment updates, you should follow our SLC repayment channels on social media:

Facebook
Twitter

Your circumstances
What to do
Started a new job
We’ll usually be notified automatically by your employer, but if we email you to ask you to update your details you should follow the instructions to provide your up-to-date information
Moved house
Sign in to your online repayment account and select ‘Update your personal details’ to update your address
Changed your phone number or email address
Sign in to your online repayment account and select ‘Update your personal details’ to update your contact details
Leaving the UK for more than 3 months
Sign in at www.gov.uk/repaying-your-student-loan/update-your-employment-details to tell us you’re leaving the UK
Got married, formed a civil partnership or changed your name
Call us on 0300 100 0611 or message us on Facebook or Twitter

Become self-employed
We’ll usually be notified automatically by HMRC, but if we email you to ask you to update your details you should follow the instructions to provide your up-to-date information. Sign in at www.gov.uk/repaying-your-student-loan/update-your-employment-details to update your employment details
On maternity, paternity or adoption leave
If we email you to ask you to update your details you should follow the instructions to provide your up-to-date information


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