From education to employment

Guidance: Universal Credit and prison leavers

Information for prison leavers, work coaches and probation officers about Universal Credit.


Prison Leaver’s Guide to Universal Credit


Print and fold: Prison leavers and Universal Credit

PDF, 144KB, 2 pages

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need aversion of this document in a more accessible format, please email [email protected].Please tell us what format you need. It will help us if you say what assistive technology you use.


The above ‘Print and fold: Prison leavers guide to Universal Credit’ document can be printed out and folded into a handy guide.

After opening this document:

  • press Ctrl P or command P to access your print menu
  • the document should automatically reduce to fit the paper size you have selected to print (if not then make sure 100% is selected for A3 or 71% is selected for A4)
  • it should automatically print off double sided (if not then select the doubled sided and flip on the short edge options)

Published 4 May 2018
Last updated 9 August 2019 + show all updates

  1. Replaced various attachments with text and a print and fold guide.
  2. Added information about ‘Help to Claim’.
  3. All attachments updated to remove references to Universal Credit full service and Universal Credit live service. Details about new style Jobseeker’s Allowance and new style Employment and Support Allowance also added.
  4. Removed references to Universal Credit full service and live service from the guide ‘Universal Credit: guide for prison leavers who don’t have a work coach’.
  5. Universal Credit live service telephone helpline opening hours changed to 9am to 4pm.
  6. First published.

Related Articles