Water process operative
KSBs
Knowledge
K1: The water industry: the water cycle and key stakeholders: Regulators (Drinking Water Inspectorate (DWI), Water Services Regulation Authority (OFWAT), Environment Agency (EA) and Health & Safety Executive (HSE), customers; Customer Experience Measure (CMEX). Back to Duty
K2: Water process operative role; position in structure, limits of authority; escalation procedures. Back to Duty
K3: Policy and procedures: operating manual, safety, emergencies, security, isolation – their purpose. Back to Duty
K4: Health and safety legislation/regulations: Health & Safety at Work, Control of Substances Hazardous to Health (COSHH), manual handling, working in confined spaces, working at height, lone worker. Back to Duty
K5: Dynamic risk assessments. Back to Duty
K6: Health and safety equipment: Personal Protective Equipment (PPE), Harnesses, gas detectors and breathing apparatus. Their purpose, checking and storage requirements. Back to Duty
K7: Environmental legislation and practice. Environmental Protection Act – safe disposal of waste. Back to Duty
K8: First line operational maintenance: different types – cleaning, greasing, and washing, removing debris and clearing blockages. Back to Duty
K9: Maintenance tools and equipment: rakes, spades, pressure washers, brushes, spanners. Back to Duty
K10: Telemetry and monitoring processes; monitoring variables including flow, quality, turbidity (particles), chemical usage. Limits, consequences of being outside limits. Back to Duty
K11: Water process fault finding techniques – visual, flow, odour, listening. Back to Duty
K12: Chemicals: delivery and storage requirements – permits, limits. Back to Duty
K13: Calculations: dilutions/concentrations, flows, conversions. Back to Duty
K14: Clean water process operative. Different clean water treatment processes and purpose. Back to Duty
K15: Clean water process operative. Clean water operating parameters, consequences of failure, impact of weather conditions on treatment processes. Back to Duty
K16: Clean water process operative. Clean water treatment work assets and equipment: pumps, pressure vessels, reservoirs, tanks, valves. Back to Duty
K17: Clean water process operative. Consequence of asset failure on clean water process. Back to Duty
K18: Clean water process operative. Different types of water sources. Back to Duty
K19: Clean water process operative. Water usage diurnal (daily) profile and impact of bursts; water cycle, flooding, drought, industries. Back to Duty
K20: Clean water process operative. Clean water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters. Back to Duty
K21: Clean water process operative. Chemicals used in clean water process: chlorine, coagulants, disinfectant chemicals, pH correction, orthophosphoric acid, hexafluorisilic acid polymers and ozone; their use, dosage and health and safety risks. Back to Duty
K22: Clean water process operative. Water as a food source – importance of wholesomeness, why it is treated. Back to Duty
K23: Clean water process operative. Clean water principles/procedures; Water Hygiene – Blue Card, Leptospirosis Card (Weil’s disease). Back to Duty
K24: Clean water process operative. Clean water equipment: testing, cleaning, segregation, disinfection process and hygienic storage requirements. Back to Duty
K25: Waste water process operative. Different waste water treatment processes and purpose. Primary, secondary, tertiary, preliminary, sludge. Back to Duty
K26: Waste water process operative. Waste water operating parameters, consequences of failure, impact of weather conditions on treatment processes. Back to Duty
K27: Waste water process operative. Waste water treatment work assets and equipment: primary settlement tanks, biological filters, activated sludge plants, final settlement tank, digesters. Flow meters, pumps, screens. Back to Duty
K28: Waste water process operative. Consequence of waste water asset failure. Back to Duty
K29: Waste water process operative. Different types waste: domestic, tanker, trade. Back to Duty
K30: Waste water process operative. Flow: volumes, permits, catchment area consent and impact of weather conditions. Back to Duty
K31: Waste water process operative. Waste water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters. Back to Duty
K32: Waste water process operative. Chemicals used in clean water process: Nutriox, Ferric, Chloride, Sulphate, Ferris Chloride, Polyelectrolytes, Aluminium Sulphate. Back to Duty
K33: Waste water process operative. Impact of operational performance on customer and environment – smell, pollution. Back to Duty
K34: Waste water process operative. Commercial value of sludge. Back to Duty
K35: Waste water process operative. Sludge tank monitoring requirements and dry solids. Back to Duty
K36: Waste water process operative. Health hazards from working with waste water. Back to Duty
Skills
S1: Organise and prioritise work. Back to Duty
S2: Identify risks and control measures. Back to Duty
S3: Follow health and safety and environmental legislation, regulations and practice. For example, apply control measures, wear PPE, harness, gas detector and breathing apparatus required for the task. Back to Duty
S4: Read and interpret information/data. Back to Duty
S5: Identify trends. Back to Duty
S6: Undertake sensory analysis. Back to Duty
S7: Use measuring equipment. Back to Duty
S8: Apply fault finding techniques. Back to Duty
S9: Determine action and follow procedure. Back to Duty
S10: Undertake first line operational maintenance of assets. Back to Duty
S11: Select and use tools and equipment; check/calibrate equipment. Back to Duty
S12: Undertake first line maintenance of tools and equipment, for example cleaning. Back to Duty
S13: Store tools and equipment. Back to Duty
S14: Maintain housekeeping: tidy, segregate and dispose of waste. Back to Duty
S15: Prepare and use chemicals. Back to Duty
S16: Audit and request chemical and or consumables stock. Back to Duty
S17: Check chemical deliveries – quality/content. Back to Duty
S18: Communicate – verbal. Back to Duty
S19: Use technology. Back to Duty
S20: Record information/complete documentation. Back to Duty
S21: Clean water. Take clean water sample; process. Back to Duty
S22: Clean water process operative. Operate clean water treatment work assets. Back to Duty
S23: Clean water process operative. Apply clean water treatment processes. Back to Duty
S24: Waste water process operative. Take waste water sample; process. Back to Duty
S25: Waste water process operative. Operate waste water treatment work assets. Back to Duty
S26: Waste water. Apply waste water treatment processes. Back to Duty
Behaviours
B1: Prioritises on health, safety and environment for example, challenges unsafe practice, says ‘no’ where action could have negative impact. Back to Duty
B2: Takes responsibility for work for example, completes allocated work, takes proactive approach, knows own limitations and asks for help where required. Back to Duty
B3: Professional for example, ethical – does the right thing, trust-worthy; presents positive image of self and company – work attire worn, polite and respectful Back to Duty
B4: Team player for example, keeps other informed. Back to Duty
B5: Customer focus for example, polite, courteous. Back to Duty
Responses