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How training and skills have helped BT

FE News caught up with BT’s Andy Cross at the National Training Awards 2011 about the importance of training and skills to BT. 

Cross discusses how BT revamped their training and recruitment approach and reduced the time to competency from 19 weeks to 8 weeks, with a saving of £1.2 Million.

Check out the video interview to see why BT were at the National Training Awards:

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